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Terms and Conditions for Your poiymarket Account

These terms set out the rules that govern your account with us — what you agree to when you register, how we handle your deposits via PayPal, Venmo, or Play+, and what applies based on your state.

Account eligibility by statePayPal, Venmo & Play+ payment rulesAccount closure and suspension termsDispute and contact processUpdates and notice policy
poiymarket Terms and Conditions for Your poiymarket Account
HOW WE OPERATE

How poiymarket Handles Your Account Data

We collect only what we need to run your account — your name, contact details, payment identifiers, and transaction history. Data is encrypted in transit and at rest. You can request a copy of your data or ask us to close your account at any time through live chat or email.

Data Retention We keep transaction records for the period required under applicable state and federal rules. Once that window closes, personal data is removed from active systems.
Account Security Login is protected by a one-time passcode sent to your registered email or phone. If you suspect unauthorized access, contact us immediately through live chat.
Cookie Policy We use session cookies to keep you logged in and analytics cookies to improve the lobby. You can adjust cookie preferences in your browser settings at any time.
Requesting Changes To update your name, email, or linked PayPal or Venmo account, submit a request through account settings — some changes require identity re-verification.
TERMS CONTACT

Reach Us About These Terms

Live Chat Open the chat widget inside your account dashboard to ask about a specific clause, a payment hold, or an account restriction tied to these terms.
Email Support Send detailed questions about term changes, account closures, or payment disputes to our support address — we respond in writing so you have a record.
Account Help Center Find answers about withdrawal verification, state eligibility, and payment-method rules in the Help Center linked at the bottom of every account page.

Common Questions About These Terms

If something in the terms is unclear, these answers cover the situations we hear about most. For anything not listed here, live chat is the fastest path to a straight answer.

These terms apply to anyone who opens an account with us and is located in a state where access is permitted under local law. Eligibility is determined at registration and monitored on an ongoing basis.

We will always notify you via the email address on your account before a material change takes effect. Minor clarifications may update without advance notice, but payment or eligibility rules always get prior email notice.

If state law changes and your location becomes ineligible, we will contact you to explain next steps. Any account balance you hold will be returned through your original payment rail — PayPal, Venmo, or Play+.

Accounts are suspended when activity conflicts with these terms — common reasons include mismatched payment names, duplicate accounts, or access from an ineligible state. Contact live chat for a specific explanation.

Send your dispute details to our support email with your account ID and the transaction reference. We aim to acknowledge disputes within one business day and resolve them in writing.

Yes. You can request account closure through live chat or email at any time. Any remaining balance will be processed back to your linked PayPal, Venmo, or Play+ account after identity verification is confirmed.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.